AHRQ’s PSNet provides access to patient safety resources, toolkits, opportunities for continuing education and trainings. The evidence reports are part of the agency’s Making Healthcare Safer Reports, ...

The purpose of diagnostic excellence measurement is to identify potential opportunities to improve the diagnostic process at a health system or geographic level. AHRQ welcomes comments on the ...

This resource, Guidelines and Measures, was set up by AHRQ to provide users a place to find information about its legacy guidelines and measures clearinghouses, National Guideline Clearinghouse (NGC) ...

What is CAHPS®? The Consumer Assessment of Healthcare Providers and Systems (CAHPS ®) program is a multiyear initiative of AHRQ to develop and promote the use of standardized surveys of consumers' ...

After this session, you will be able to identify the importance of staff and physician engagement, apply the principles of motivation to engage staff and physicians, and identify activities that ...

Evidence is always evolving, so practices have to change if they are to stay current. Quality improvement (QI) is a systematic, data-driven process for managing that change. QI starts with the ...

The AHRQ Safety Program for Long-Term Care: HAIs/CAUTI was developed and refined over a 3-year period through a national quality improvement collaborative designed to reduce CAUTIs and enhance LTC ...

High blood pressure is a major risk factor for heart attack, heart failure, stroke and chronic kidney disease. High blood pressure is very common, affecting about 30 percent of adults in the United ...

The Centers for Medicare & Medicaid Services (CMS) commissioned this guide as well as a companion guide, Planning Culturally and Linguistically Appropriate Services (select for summary). Both were ...

Many organizations are uncertain about how to proceed with designing a workable solution for medication reconciliation. This chapter provides helpful information and tools for designing or redesigning ...

Are patient experience and patient satisfaction one and the same? How do CAHPS surveys measure patients’ experiences with their healthcare provider? In this podcast, Susan Edgman-Levitan from the ...

Final estimates for 2014 show a sustained 17 percent decline in hospital-acquired conditions (HACs) since 2010. A cumulative total of 2.1 million fewer HACs were experienced by hospital patients over ...