How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

Customers can now unlock deep behavioral insights and hyper-personalized customer engagement January 29, 2025 -- Celebrus, a leader in first-party digital data and identity verification, today ...

We’re aiming for a future where co-pilots incorporate context awareness and continuous learning to become true collaborative ...

AI innovation costs drop dramatically. DeepSeek R1 slashes AI model costs to 3-5% of previous levels, reshaping the economics ...