InMoment's Location Performance Scoring System links reputation management and location visit data to measurable ROI.

Wiland's FanSignals is a data solution to help sports teams and leagues optimize fan engagement, boost ticket sales, and enhance sponsorships.

RingCentral's Studio enables organizers to produce event streams, while AI Clips auto-generates highlights from event recordings.

By ensuring the correct contact data and call authenticity, and delivering consistent brand experiences, companies can reduce ...

AI is shaping customer service, but responsible and ethical AI implementation should be at the forefront of every organization's digital transformation, ensuring contact centers are fair and secure ...

Sugar CEO David Roberts says he's looking to refocus his company's efforts in a more targeted way, with AI used carefully.

Brightcove's new AI Content Suite helps video content creators increase productivity, create more impactful content, and extend global reach.

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

SugarCRM is planning to refocus its marketing and sales strategies, partner network, and adding capabilities, executives told industry analysts.

In response to today’s changing consumer behaviors and compliance regulations, communication strategies must rapidly evolve so businesses can effectively reach customers. Download the TransUnion ® ...

Kore.ai, an enterprise artificial intelligence provider, has introduced AI for Process, a no-code platform to automate and optimize knowledge-intensive operations.