It gives agents the knowledge they need to resolve customer issues and provide quality support. Here are some common workflows to include in this section: As you can see, there are many scenarios to ...

"There are so many less wasteful options.' Customer outraged by grocery store's 'asinine' new free sample practice: 'This is beyond absurd' first appeared on The Cool Down.

Thank you to all his fans and well-wishers for their prayers and thoughts during this time", the statement read. Khan was attacked by an intruder with a knife at his Mumbai home early Thursday ...

The Washington Post is rolling out a new mission statement ahead of President-elect Trump’s second term in the White House. The Post unveiled “Riveting Storytelling for All of America,” as ...

WASHINGTON (AP) — Pam Bondi, Donald Trump’s pick for attorney general, will face sharp questioning from Democratic senators at a confirmation hearing Wednesday expected to center on concerns ...

Additional information: This section is for any additional information that the parties believe should be documented. A unit or department must complete the Statement of Work (SOW) Template, adding ...

"This is how you solve the universe-breaking problem," Anthony Taylor, an astronomer at the University of Texas at Austin who co-authored the research, said in a statement. "Contrary to Headlines ...

plans to tell the Senate Armed Services Committee that he would like to restore a “warrior culture” to the Pentagon, according to his opening statement that was obtained by CNN.

Protesters interrupted Pete Hegseth’s opening testimony Tuesday at his confirmation hearing to be President-elect Donald Trump’s defense secretary, drawing repeated rebukes from the chairman ...

The heart of the problem is the system of single-winner districts, which give 100 percent of representation to the candidate who earns the most votes and zero percent to everyone else. Winner-take ...

HCLTech will empower clients to activate Microsoft Dynamics 365 Contact Center, a Copilot-first solution that delivers superior customer experiences, accelerates problem-solving, empowers customer ...