Hosted on AWS infrastructure, the local point of presence enhances quality and reliability of services for customers.

Applause, a global provider of digital quality and crowd-sourced testing solutions, today announced the expansion of its partnership with Webex by Cisco, a leading provider of collaboration ...

Building on a series of strategic acquisitions, Cisco continues to innovate in the contact centre and collaboration ...

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

Cisco's Webex AI Agent brings advanced conversational AI to customer service. This virtual agent provides natural, real-time responses to common customer inquiries, enabling efficient self-service and ...

Cisco has announced the launch of a PoP for Webex Calling and Contact Center cloud-based services in SA, hosted by AWS.

Cisco has opened a local point of presence (PoP) for its Webex Calling and Webex Contact Centre services in South Africa. Leveraging AWS data centers, the PoP empowers organisations of all sizes to ...

I’ve been writing and editing blog posts and articles aimed at business owners for more than five years. In addition to PCMag, my work appears in Business.com, Business News Daily, the Fellow ...

CallTower and Five9 to deliver seamless collaboration and customer experiences with Operator Connect for Microsoft Teams and leading contact center softwareSALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, ...