Department for Quality Measurement and Patient Safety, Norwegian Knowledge Centre for the Health Services, Oslo, Norway Correspondence to Dr Oyvind A Bjertnaes, Department for Quality Measurement and ...

Most quality improvement or change management interventions are currently designed intuitively and their results are often disappointing. While improving the effectiveness of interventions requires ...

3 Institute for Healthcare Studies and Department of Pediatrics, Feinberg School of Medicine, Northwestern University and Children’s Memorial HospitalChicago, IL, USA 4 Feinberg School of ...

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Background Tools that proactively identify factors that contribute to accidents have been developed within high-risk industries. Although patients provide feedback on their experience of care in ...

Objective To understand what patients and family members know about problems and failures in healthcare. Design Qualitative, semistructured open-ended interviews were conducted with 39 patients and 80 ...

Safety in the clinical environment is based on structures that reduce the probability of harm, on evidence that enhances the likelihood of actions that increase ...