We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders and other financial institutions.

2024年12月3日 · The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies.

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau.

Whether you have questions about the Consumer Financial Protection Bureau (CFPB), or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.

Debt collection issues can be challenging. You don't have to face them alone. Our resources, including guidance on the CFPB’s Debt Collection Rule, can help you understand how debt collection works and what your rights are.

2024年12月12日 · "The CFPB is cracking down on these excessive junk fees and requiring big banks to come clean about the interest rate they're charging on overdraft loans." Today’s action closes the large bank regulatory loophole that exempted overdraft fees as a finance charge.

2024年12月20日 · The Consumer Financial Protection Bureau (CFPB) sued the operator of Zelle and three of the nation’s largest banks for failing to protect consumers from widespread fraud on America’s most widely available peer-to-peer payment network.

2024年11月21日 · The CFPB enforces federal consumer financial laws and holds financial service providers accountable for their actions.

If you have a question about the CFPB's rules and the statutes we implement, please first review the regulations as well as the available guidance and compliance resources. If you still have a question, you may submit it using the link below.