ServiceNow® Guided Tour Designer helps train your users with built‑in guidance and visual cues that show employees how to use any form, application, or portal. Empower users with integrated self‑help guidance to reduce support requests and accelerate productivity within …

2023年8月24日 · Guided Tours is a feature in ServiceNow that assists users in onboarding and training on processes. It provides step-by-step walkthroughs and interactive tutorials to help users understand and utilize the platform's capabilities.

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Use the Guided Tour Designer to create tours that demonstrate to users how to use a feature. For example, an administrator can create a task demo with callouts to demonstrate how to perform the task. Watch this five-minute video to learn about creating guided tours that help users learn how to perform tasks in ServiceNow. Figure 1.

Provides methods for launching and stopping guided tours. This API includes methods used in Guided Tour Designer.

This article describes the steps you need to take to create a guided tour for a specific catalog item. Please keep in mind this functionality is available from New York Patch 5 Procedure It is possible

2017年6月27日 · Guided tours interactively walk users through the major components of an application. Here’s a 30 second animation that demonstrates a Guided Tour in action on the SLA Definition table. The Guided Tour Designer allows you to build tours like the one you saw in the animation into the applications you create.

2017年6月27日 · Guided tours interactively walk users through the major components of an application. Here’s a 30 second animation that demonstrates a Guided Tour in action on the SLA Definition table. The Guided Tour Designer allows you to build tours like the one you saw in the animation into the applications you create.

2019年8月5日 · Guided Tours is a cool feature that reduces the friction of rolling out features and customizations. With these new target types and APIs, the power of tours has increased significantly. If not currently using tours, it is worth a look …

2024年12月19日 · This article walks you through creating a Guided Tour on Service Operations Workspace. Guided Tours are supported on Workspaces as of the Vancouver release. There is a Next Experience Academy session on this topic if you want to watch the recording. I've attached the pdf and update sets from that session here as well. Prerequisites